Packaging & Shipping
Installation & Service Process
1. Order Confirmation: Our team will confirm the charger model, power conditions, and installation address.
2. Local Installation Arrangement: Please arrange a certified local electrician. We provide detailed installation manuals and wiring diagrams.
3. Remote Technical Support: Real-time assistance via phone or video if issues arise during setup.
4. Device Commissioning: Assistance with testing and platform integration.
5. After-Sales Support: Product warranty and long-term technical support provided.
Company Profile
Established in 2013, our organization specializes in the R&D, production, sales, and service of new energy vehicle charging equipment. We hold 55 patents and have received global certifications such as CQC and CE. As a designated supplier for major automakers, our brand offers a comprehensive range of products including fast chargers, cables, connectors, and adapters.
Frequently Asked Questions
Q1: What is the output power range of this charging station?
A: The station supports a flexible output power range including 80kW, 120kW, 150kW, 160kW, 180kW, and up to 240kW.
Q2: Can it be installed outdoors?
A: Yes, it features an IP54 protection rating, making it suitable for both indoor and outdoor public or private use.
Q3: Does the charging station support remote monitoring?
A: Yes, it supports OCPP 1.6J and can be managed via mobile remote operation, Ethernet, WIFI, or 4G.
Q4: What start modes are supported for users?
A: Users can start charging via Credit Card payment, Mobile Remote Operation, or RFID authentication.
Q5: What is the standard cable length?
A: The standard cable length is 5 meters, but it is customizable to 7 meters or 10 meters based on your requirements.
Q6: What is the operating temperature range?
A: The device operates effectively between -20℃ and +50℃ (up to +70℃ with output degradation above 50℃).
Quantum Charge
