What is the standard packaging for the charging stations?
We utilize waterproof, moisture-proof, and shockproof packaging materials. Each unit is secured in a sturdy wooden crate to ensure maximum protection during international transit.
What are the accepted payment terms?
We typically require a 30% deposit via T/T, with the remaining 70% balance due before delivery. Product and packaging photos are provided for verification before final payment.
What is the typical lead time for an order?
Standard lead time is approximately 30-40 days, depending on the specific model and order volume. Expedited production can be arranged for urgent requirements.
Do you offer customized product development?
Yes, we provide professional customization services. We can modify product aesthetics based on your drawings and integrate specific components as per your technical requirements.
Are all units tested before they leave the factory?
Absolutely. Every DC charging station undergoes 100% rigorous performance and safety testing before dispatch to ensure high reliability.
What is your policy regarding samples?
Samples can be provided if parts are available in stock. Customers are responsible for the sample cost and the associated courier charges.
Quantum Charge
