Frequently Asked Questions (FAQ)
Who Are We?
We are a specialized technology provider based in Guangdong, China, operational since 2016. Our global presence covers the Middle East, North America, Central America, Northern Europe, and South America, supported by a professional team of over 100 experts.
How Do We Ensure Quality?
Quality is our priority. We implement a strict protocol including pre-production samples before mass manufacturing and a comprehensive final inspection before shipment to ensure high standards.
What Products Can You Purchase From Us?
Our core product range features high-efficiency charger stations, wiring harnesses, cable assemblies, waterproof cables, and custom wire assemblies for industrial use.
Why Choose Us Over Other Suppliers?
With a decade of OEM and ODM expertise, we hold IATF 16949 and IPC620 certifications. Our products meet IP68 waterproof standards and utilize UL, VDE, and CCC certified components, ensuring rapid delivery and tailor-made services.
What Delivery and Payment Terms are Accepted?
We offer flexible delivery terms including FOB and EXW. Payments are accepted in USD and CNY via T/T. Our team provides services in both English and Chinese for seamless communication.
What are the main communication protocols supported?
Our charger stations fully support industry-standard communication protocols, specifically OCPP 1.6 and OCPP 2.0, ensuring compatibility with most management systems.
Quantum Charge
