❓ Frequently Asked Questions
Are you a factory or a trading company?
We are a professional manufacturer with 20 years of R&D and production experience. You are highly welcomed to visit our factory at any time!
Is customization acceptable?
Yes, you can customize the appearance, power, payment method, and more. Our team will tailor the solution to your specific needs.
What is the warranty period?
We provide a 2-year warranty. During this period, we offer technical support and replacement parts for any product quality issues.
Can you produce according to samples?
Yes, we can produce based on your samples or technical drawings, including building necessary molds and fixtures.
Do you test your chargers before shipping?
All major components are tested before assembly, and every single charger undergoes full testing before being shipped.
Is the charging station easy to install?
Our charging stations feature a modular design for fast and convenient installation. We also provide comprehensive training on installation and usage.