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Frequently Asked Questions
Which charging interface standards are supported?
The system is compatible with CCS1, CCS2, GB/T, and CHAdeMO, supporting most mainstream electric vehicles worldwide.
Is the system capable of remote monitoring?
Yes, with cloud-based platform support, the system enables real-time monitoring, remote diagnostics, and instant alerts.
Can the system operate in extreme weather conditions?
Absolutely. Our devices are tested for temperatures ranging from -20°C to 55°C and are certified for high-durability environments including high humidity and dust.
What is the expected service life of the charging and storage system?
The system lifespan is approximately 8–10 years. The energy storage batteries support over 3000 cycles, offering long maintenance intervals.
How does the system handle grid instability or power outages?
The unit is equipped with integrated energy storage and can be paired with diesel backup. It automatically switches power sources during outages to ensure continuous operation.
Are customization and branding services available?
Yes, we support professional customization including housing color, logo printing, and customized system UI to meet specific branding requirements.