1. What charging interfaces are compatible with this system?
The system is compatible with CCS1, CCS2, GB/T, and CHAdeMO standards, supporting most mainstream electric vehicles worldwide.
2. Can the system operate in extreme environmental conditions?
Yes, our devices are certified with an IP54 to IP65 protection level and are tested to operate efficiently in temperatures ranging from -20°C to 55°C, making them suitable for high heat, cold, dust, or humidity.
3. Is remote monitoring and diagnosis supported?
Absolutely. The system supports a cloud-based platform enabling real-time monitoring, remote diagnostics, and instant alerts to ensure operational efficiency.
4. Do I need an additional transformer for installation?
While high-power cases may require grid expansion, our energy storage units are designed to operate independently, significantly reducing reliance on the local power grid.
5. Can this system provide a solution for off-grid locations?
Yes, we provide solar + storage + diesel hybrid configurations specifically designed for complete off-grid operations where electricity access is unavailable.
6. How does the system handle power outages or grid instability?
The system is equipped with energy storage and diesel backup capabilities. It automatically switches power sources during an outage to ensure continuous and uninterrupted charging operations.