❓ Frequently Asked Questions
1. Are you a manufacturer or trading company?
Yes, we are a professional manufacturer specializing in low and high voltage power distribution cabinets, control cabinets, complete automation systems, EV chargers, and energy storage equipment with over 30 years of production experience.
2. Which charging interfaces are compatible with your systems?
Our systems are compatible with CCS1, CCS2, GB/T, and CHAdeMO standards, supporting most mainstream electric vehicles worldwide.
3. How does the system respond to grid instability or power outages?
Equipped with energy storage and diesel backup options, the system automatically switches power sources during outages to ensure continuous operation.
4. What is the protection grade and suitable operating environment?
Our devices offer up to IP65 protection levels, making them suitable for high-temperature, high-humidity, and dusty environments. They are tested for temperatures ranging from -20°C to 55°C.
5. Can the system be remotely monitored and diagnosed?
Yes, with cloud-based platform support, our systems enable real-time monitoring, remote diagnostics, and instant alerts for efficient management.
6. What is the typical service life of the charging and storage systems?
The overall system lifespan is approximately 8–10 years. The energy storage batteries support over 3,000 cycles, offering long maintenance intervals and durability.