Frequently Asked Questions
Are your charging ports compatible with vehicles in different countries?
Yes, our chargers support multiple standards including CCS1, CCS2, GB/T, and CHAdeMO to ensure global compatibility with most mainstream EVs.
Can the system operate in extreme weather conditions?
Absolutely. Our devices are tested to operate in temperatures ranging from -20°C to 55°C and are certified for high-durability in heat, cold, dust, and humidity with up to IP65 protection.
What is the expected service life of the charging and storage system?
The overall system lifespan is approximately 8–10 years. The storage batteries support over 3000+ cycles, ensuring long-term reliability and minimal maintenance.
Does the system support remote monitoring and diagnostics?
Yes, the system is integrated with cloud-based platform support, allowing for real-time monitoring, remote diagnostics, and instant alerts via mobile or desktop.
Can the system help reduce electricity costs?
Yes, it supports peak-shaving and valley-filling strategies. By storing energy during low-rate periods and using it during peak hours, you can significantly optimize energy costs.
Do you offer off-grid solutions?
Yes, we provide solar + storage + diesel hybrid systems designed specifically for complete off-grid operation in areas without stable electricity access.